Junior Systems Administrator

The SETI Institute is seeking a highly competent and motivated professional to assist the Institute’s IT Department and contribute to the technical success of the organization. This position reports to the Director of IT and Security. 

The Junior Systems Administrator will assist with internal and external IT projects. Primary responsibilities include resolving technical issues as well as continued documenting, monitoring and supporting our IT systems. In addition to being able to learn quickly, the ideal candidate will be able to collaborate and work with IT team members in an effective manner. 

Primary Responsibilities:

• Assist with performing daily system monitoring, verifying the integrity and availability of all hardware, software and key processes, reviewing system and application logs, and verifying completion of scheduled backups
• Respond to and follows up on help tickets to ensure proper resolution
• Perform problem-solving tasks when alerted by a user or monitoring system
• Coordinate contract renewals for both local and network applications and services
• Work with team to successfully and thoroughly onboard and offboard employees
• Administer user accounts on various platforms
• Prepare laptops and virtual systems for employees
• Update OS / software packages and firmware on network and local devices
• Continuously manage and monitor computing and networking resources for private and public cloud environments
• Consistent updates to IT procedures and documentation
• Perform other job-related duties as assigned

Requirements:

• One to four years of similar or related experience
• (1) A two-year college degree, or (2) completion of a IT certification (3) job-specific skills acquired through an apprenticeship program

Soft Skills:

• Courtesy, tact, and diplomacy are essential elements of the job. Work involves end-user and vendor interactions as well as resolving support issues or collaborating on projects
• Interpersonal skills to facilitate supportive, productive working relationships
• Discretion in handling people’s private information on data servers and throughout the network
• Strong sense of accountability and motivation
• Excellent communication, organization and problem-solving skills
• Ability to collaborate effectively with a diverse team as well as work independently
• Strong desire to deliver outstanding customer service 

Physical Demands:

• Physical demands include stooping, standing, walking, climbing stairs and ability to lift and carry 20 lbs. or more, with or without accommodations
• Constantly perform desk-based computer tasks

Salary/Benefits
The SETI Institute provides a competitive salary, excellent benefits including health/dental/vision insurance, a flexible spending account for medical and dependent care, vacation, and sick leave. The Institute sponsors a retirement plan option upon fulfillment of eligibility.

Diversity and Equity

• At the SETI Institute, we believe that diversity is key to innovation and creativity.  We are a proud Affirmative Action Employer and members of underrepresented communities and demographics are particularly encouraged to apply, including women, people of color, LGBTQ and people with disabilities
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin
• EO/AA/Disability/Veteran Employer

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